Irish Motor Insurance Database Implemented to Help Detect Uninsured Vehicles and Drivers

Each year, insurance claims for uninsured vehicles cost €60-€70m million.

The system will significantly increase the number of detections and reduce the incentive for people to drive without insurance.

According to The Motor Insurance Bureau of Ireland (MIBI), there are about 184,000 uninsured vehicles on the road. This represents about 8.4% or 1 in 12 vehicles, which is very high relative to other countries. The detection of vehicles without motor insurance is a very important task for the Gardai and the Roads Policing unit, in particular.  The Insurance industry, in cooperation with Insurance Ireland, the MIBI, An Garda Síochána and the Department of Transport, has implemented a central insurance database which is referred to as the Irish Motor Insurance Database (IMID), which will help identify uninsured drivers. This database is underpinned by Legislation under Section 78A of the Road Traffic and Roads Act (2023), which requires all insurers to provide motor policy information to the database. 

The IMID is made up of two separate databases, including the Motor Third Party Liability (MTPL) Database and the National Fleet Database (NFD). The MTPL database contains policy, vehicle and driver details for private motor and small commercial vehicles, while the NFD contains policy, vehicle and driver details for fleet vehicles and motor trade vehicles.  

“In Ireland, it’s compulsory for all vehicles to have motor insurance.  If any person suffers physical injury and property damage that’s caused by an uninsured vehicle, MIBI will deal with the claim and pay compensation to the victim.  MIBI, as a not-for-profit organisation, is financed by levies on the insurance industry which. These levies are ultimately paid by law-abiding insured motorists with €30-€35 included in the premium paid by drivers,” explains Tom O’Brien, Technical Claims Manager at MIBI. 

“This puts an extra burden on law-abiding drivers and motor insurance companies while the person with an uninsured vehicle attempts to get away without paying anything. However, the MIBI has strong powers of recovery and will pursue uninsured drivers through the Courts to seek recovery of money that’s paid out in compensation to claimants. The introduction of IMID will be a game changer for the Gardai as they will now be able to immediately check the insurance status of both vehicles and drivers when they interdict a vehicle on the road.”

TEKenable was selected as the preferred solution provider because of the company’s experience and expertise in the marketplace. As a Microsoft Gold Partner, TEKenable could deliver the complex project and develop software to extend the functionality of the solution.

Working closely with the insurance industry, through Insurance Ireland and the MIBI, TEKenable identified the need to provide an efficient and cost-effective solution for insurers and the Gardai to meet the obligations placed on them by the legislation.  TEKenable designed and developed the Motor Third Party Liability (MTPL) Database and the National Fleet Database (NFD) which will assist the Gardai in enforcement of insurance requirements in the Road Traffic Act. This will ultimately help to reduce uninsured driving which in turn will reduce premiums and improve road safety.   TEKenable implemented the system on Microsoft Azure Cloud as it was perfect for this project from the perspective of security, scalability and rapid solution building. It uses a server-less computing model in Azure with micro-segmentation of services along with SOC/SIEM for security and a PaaS database service handling a number of large-scale data repositories.

The IMID integrates with the underwriting platforms of approximately 40 insurers. When completed, MIBI will provide data to Garda systems, including the Garda roadside mobile application and the National Vehicle & Driver File (NVDF) at the Department of Transport. The IMID is one of the largest financial services databases in Ireland today, as it contains details on over 3m vehicles and over 5 million drivers that are insured to drive those vehicles. 

The complex and sensitive database will allow Gardai, the Department of Transport and the MIBI to see real-time insurance data pertaining to motor vehicle policies and the drivers covered by those policies. The IMID will replace an earlier central insurance database (ANPR) that was also developed by TEKenable but is now retired. 

“The new system delivers a safeguarded, distributed database that connects insurers, MIBI, the Department of Transport and the Gardai, giving them highly secure access to motor insurance data at any time.  

When the data in IMID is shared with the Gardai, it will facilitate live access to insurance data by Gardai at the road side through their mobile devices. This will allow them to check the insurance status of both vehicles and drivers that they have been stopped.  

This will help reduce uninsured driving and improve road safety,” concludes Tom O’Brien.   

TEKenable built the system, which gives all parties more real-time visibility to the information that is required by all stakeholders.  It’s a robust, secure and compliant cloud system.  As a technology provider, TEKenable is our partner of choice on this project as the company offers a proactive and innovative service.  The team are experts in Microsoft and emerging technologies, and they are always willing to go the extra mile.”

“IMID is a very complex and highly secure system that allows access to public-facing elements as well as closed interfaces that are only accessible to insurers, MIBI, An Garda Siochana, and the Department of Transport.  It is a multi-year, multi-million euro insurance industry project that TEKenable played a lead role in designing, developing and ultimately hosting on behalf of the industry,” Tom O’Brien (Technical Claims Manager, MIBI).

Zurich – Blended Funds Trading Platform

Zurich is one Ireland’s leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. With more than 55,000 employees, the Group’s customers include individuals, small businesses, and mid-sized and large companies, including multinational corporations, in more than 170 countries. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872 and has a global network of subsidiaries and offices in North America, Europe, Asia-Pacific, Latin America, and other markets. 

THE CHALLENGE

Zurich Life and Investments provide an end to end solution for fund administration needs for companies who administer collective unitised and blended funds. The core element of Zurich’s service was run primarily on LIfe400 (on AS400), spreadsheets, and dispersed databases. This was not scalable and carried undue risk and required excessive manual administration and oversight as a result. Zurich had a business opportunity to trade funds on a wholesale scale much larger than their existing processing activities but could not seize the opportunity without a major revamp of their supporting IT systems. Furthermore, the Life400 did not have the necessary capabilities to trade the blended funds, and it would be very difficult and expensive to add that capability.

THE SOLUTION

TEKenable engaged in a detailed analysis of the existing and proposed process, devised an approach to allow the inclusion of the older technologies in Zurich without requiring them to be modified and completed a detailed functional specification with the Zurich business team which would form the basis of the new system. 

On completion of the analysis, TEKenable delivered a bespoke solution in .NET – designed, built and optimized for Trading and Pricing needs of Zurich users. The system entailed – 

  • Process flow for the management of the daily trading notifications and instructions and straight to market trades
  • Ability to load trade notifications from Back end systems e.g. Life 400 on a daily basis 
  • Settlement processing
  • Contract note receipt
  • Fund charges and pricing
  • Update of the HiPortfolio Asset management system with unit creations and liquidations
  • Manage the “de-blending” and aggregation of these notifications down to the Base Fund trade instruction level 
  • Issues Trade instructions 
  • Glide path based rebalancing of funds
  • Anti-dilution levy handling
  • Blend of Blend processing and other fund types

THE OUTCOME

The new platform known, as TPT, is now an important element of Zurich’s business and IT infrastructure, allowing the company trade wholesale volumes of Blended Fund investments reliably without increased headcount. Long-term support for TPT is provided under contract between Zurich and TEKenable. The implementation of this new platform reduced IT costs, increased visibility and improved quality of service for the Zurich’s end customers and most importantly, allowed Zurich to launch a new business service, not just despite the impediment of legacy systems, but actually incorporating them into the process.

The project was so successful that Zurich Isle of Man engaged TEKenable to implement a trading platform for them supporting box position trading, multi-currency hedging and integrations with SAP. Millions of euro are being traded on a daily and weekly basis through these applications. 

Independent Trustee Company – Microsoft Dynamics 365 Platform

Independent Trustee Company (ITC) is one of Ireland’s leading providers of self-administered pensions with over €1.2 billion of client funds in 4,000 pension structures.  Established in 1992 and employing almost sixty staff, ITC also acts as a trustee of self-administered schemes, private trusts and larger occupational schemes. Moreover, ITC is among one of the founding members of the Association of Pensioneer Trustees in Ireland.

THE CHALLENGE

ITC realized that its existing legacy system was incompatible with new business needs. A huge number of spread sheet macros had grown up across the organisation, making the work look chaotic, untidy and all over the place. Many of organization’s processes were still quite manual and crying out to be automated. A new platform was needed to make business processes more efficient and effective, without increasing headcount.

A thorough analysis and mapping of business processes, which needed transformation, was done, resulting in a list of more than forty processes, ranging from complex scenarios like adding new customers, which required digital signatures and AML compliance, through to simpler processes like ‘transfer of funds’, where customers wished to allocate money between investments, which needed to be revamped.

THE SOLUTION

ITC turned to us (TEKenable), its long-time technology services provider, with years of experience in providing companies with innovative, modern IT systems to integrate with their existing legacy systems. Having worked with ITC for more than a decade, we were intimately aware of the company’s existing IT infrastructure.

We earlier worked with ITC to eliminate paper-based processes and built iTrust – a platform holding details of all client investment information. This project was a huge success, reducing costs significantly, making business more efficient and positioning ITC to thrive despite the severe recession that hit in 2008.

“ITC is a very successful company and has built a very strong position in the market for self-administered pensions. The challenge now is to grow revenues by winning new business and to do this without a big increase in headcount. Deploying Phase 1 of our new platform will allow us to manage new customers acquisition more efficiently and to better serve our customers, once we on-board them.
We’re happy we selected Dynamics and we look forward to working closely with TEKenable to deliver Phase 2.”

Eamonn King – Head of IT dept. at ITC

After long discussions within the client ITC, it was decided that the solution will be implemented in an array of phases, with Phase 1 of ‘quick wins’ and high impact improvements and a Phase 2 to further extended automation across the business.

Phase 1 is complete and operational where TEKenable provided ITC with a platform – Microsoft Dynamics 365 – which best met their vision for proficient business operations. Dynamics 365 was successfully implemented and integrated well into the existing Office 365 environment. ITC already had access to SharePoint under its E3 license, so it made sense to integrate Dynamics with SharePoint for document storage and management.

THE OUTCOME

The solution has enabled ITC to manage all the activities involved in onboarding a new client – entirely through Dynamics 365. It is also integrated with iTrust, the bespoke ITC system holding customer account and investment information.

Moreover, the solution eliminated a wide range of manual processes and enable ITC to use one centralized system for clientele management. It also enabled ITC to save human capital costs, enhanced their business activity, and lowered the cost of maintaining exhausted and weary old systems in place.

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